BotOrders turns your Facebook Page, Instagram, and WhatsApp into a fully automated store — product browsing, cart, address collection, and payment, all without leaving the chat.
BotOrders is a complete commerce engine built for social messaging platforms.
Organize products into categories. Customers browse, search, and add to cart — all inside the conversation.
Full cart management with quantity editing, order summary, VAT calculation, and discount codes.
A built-in map-based form lets customers pin their exact location and fill delivery details — no typing required.
Supports cash on delivery, online card payments via Paymob and Fawry — licensed payment gateways regulated by the Central Bank of Egypt.
Integrates with Bosta delivery to auto-detect city, zone, and district from GPS — no manual selection needed.
Fully bilingual. The bot detects the customer's language and responds accordingly across all platforms.
Deploy once and sell across all major social messaging platforms simultaneously.
Full bot experience with quick replies, button templates, and webview — all through your Facebook Page.
Engage followers who message your Instagram account and convert them into customers automatically.
Reach customers on WhatsApp Cloud API with the same seamless shopping and checkout experience.
From first message to confirmed order in minutes — fully automated, no human intervention needed.
The bot greets the customer and shows the product catalog.
Customers browse categories, search products, and manage their cart in the chat.
Customer fills name, contact info, and delivery address via an interactive map form.
Customer selects payment method — cash, wallet, or online card — and confirms.
Order is placed and the customer receives a full confirmation summary in chat.
BotOrders is developed, operated and maintained by Web and Art, an Egyptian technology company with an uninterrupted presence in the Middle East since 2000. Over more than two decades, we've built an understanding of the diversity of markets and business needs across the MENA region — and BotOrders is our tailored solution for social commerce.
Our team built BotOrders to help businesses of all sizes — from single-product shops to large catalogs — sell directly through the social platforms their customers already use every day.
Visit webandart.comWeb and Art is business-verified and recognized as a Tech Provider by Meta.